ASCC - resources

• Information swapshop
• Organisations: Government
• Organisations: Public Information
• Organisations: Social Care
• Communications
• Online resources
• Reports and publications
• Other resources

Organisations: Government

• Commission for Social Care Inspection
• Local Government Association
• Local Government Information Unit
• NHS photolibrary (available for free use for social care publications if you have an NHS sponsor)
• Social Exclusion Unit

Organisations: Public Information

• Association of Health Care Communicators
• Plain English Campaign
• Society of Public Information Networks
• Patient Information Forum - information themes

Organisations: Social Care

• Association of Directors of Social Services (ADSS)
• Social Care Institute for Excellence (SCIE)

Communications

• Government Communications Network (GCN)
• GCN Engage
• Office for Disability Issues: Improving Information for Disabled People

Online resources

• Care and Health
• Click Clever Click Safe: The first UK child internet safety strategy, Department for Children, Schools and Families
• Community Care
• Department for Work and Pensions Communications toolkit
• Improvement and Development Agency (IDEA) - good practice site.
• Social Care Online - a replacement for the electronic Llibrary for Social Care (eLSC) developed by the National Institute for Social Work (NISW) and maintained by SCIE. The aim of Social Care Online is to provide key research evidence, and guidance and standards across the whole of social care, databases and e-journals, knowledge skills, information about social care services for users and carers and give the opportunity to collate and disseminate the knowledge and expertise of users and carers.
• Social Services Information Gateway
• Society Guardian
• WWW Resources for Social Workers
• UK social work resources - gateway of online social work resources in the UK

Reports and publications

• The communicating organisation: using communication to support the development of high-performing organisations, Department of Health
• Communities in Control: Real people, real power. Code of recommended practice on local authority publicity. A consultation (277kb PDF file). Department for Communities and Local Government.
• Communications toolkit, The Office for Disability Issues. A communications toolkit to help local authorities communicate more effectively with disabled people.
• Communications Toolkit, National Association of Local Councils. The Toolkit provides resources to help councils improve their communications with residents, staff and other stakeholders
• Creating a stronger information, advice and advocacy system for older people, Joseph Rowntree Foundation (JRF)
• 'Cutting the cake fairly': CSCI publishes review of eligibility criteria for social care (645kb PDF file).
• Effective and Efficient Use of Resources in Services for Children and Young People with Speech, Language and Communication Needs - DCSF Research Report (PDF file)
• Engaging through social media: A guide for civil servants, COI.
• Evaluation of the child protection line (PDF file), The Scottish Government
• Guidance on writing early years inspection reports for the website, Ofsted - The aim of this guidance is to assist inspectors to write inspection reports of early years provision other than that directly provided by schools.
• King's Fund report "The Business of Caring", with recommendations to councils about better information
• Office of Fair Trading report
• Presentation on 'Our Health, Our Care, Our Say' White Paper (99kb PowerPoint file).
• Presentation on 'Our Health, Our Care, Our Say' White Paper (72kb PDF file).
• A new outcomes framework for performance assessment of adult social care 2006-07 - CSCI outcomes framework' document. Click here to download the proposed new framework (289kb PDF file).
• A stronger local voice: A framework for creating a stronger local voice in the development of health and social care services - DH document about Local Involvement Networks (LINks).
• Recruiting the foster care workforce of the future: a guide for fostering services, The Fostering Network
• SCIE accessibility guidelines for events - These guidelines provide information about how you can make the event accessible for your guests. Events can include one-to-one meetings, larger meetings, conferences, and so on. It looks at the different stages from planning and support, to travel on the day of the event itself. The guidelines start with some general points about making events accessible and then includes information specific to different groups.
• SCIE accessibility guidelines for producing information - This document looks at how to make sure information in accessible, that is, written and presented in a way so as to be easily understandable, in general and for various groups of people. The guidelines start with some general points about making information accessible and then includes information specific to different groups. Use of text, images, photographs, symbols, video, DVD and audio are covered.
• SCIE Report 20: Personalisation: a rough guide
• SCIE Report 22: Current social care information providers and their products, services, specialisms and intended audience
• SCIE resources on the participation - These includes:
  • Practice guide 11: The participation of adult service users, including older people, in developing social care
• Resource guide 07: Participation - finding out what difference it makes
• Practice guide 6: Involving children and young people in developing social care
• Position paper 09: Developing measures for effective service user and carer participation
• Position paper 6: Supporting self-advocacy
• Report 8: Contributing on equal terms: service user involvement and the benefits system
• Using social networking sites in public consultations: Trafford, Planning Advisory Service website.

Other resources

• List of social care e-bulletins (24kb PDF file), produced by Social Care Institute for Excellence (SCIE)
• How to put your communication strategy on one side of paper (678kb PDF file)